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All our sales are subject to the following general conditions of sale, which are also reflected in our catalog and on our website:

To use

Products supplied by VWR International must be used under the sole responsibility of the professional user in accordance with the manufacturer's documentation and specifications. VWR International is normally not authorized to sell certain products (Active Pharmaceutical Ingredients) as they cannot meet the requirements of the applicable regulations (Good Manufacturing Practices). With very few exceptions, our products may not be used as active pharmaceutical ingredients in human or veterinary medicine. For use in pharmaceuticals, cosmetics, pesticides, food additives, and medical devices, the customer should contact the VWR sales organization. Customers who decide to use our products for the above uses or any other unintended use should carry out their own checks and controls to ensure that they comply with applicable laws and regulations (eg European Pharmacopoeia). VWR International cannot be held responsible if the customer uses the product incorrectly and incorrectly. The customer then has to bear the damages resulting from the misuse of the product. The customer undertakes to comply with all applicable health and safety regulations and to adopt the applicable measures and recommendations for the storage, transport, marketing and use of these products. In the case of medical devices (CE / IVD), if the client resells the products, it is up to the client to fulfill the obligations of material and reaction monitoring, traceability, post-market monitoring and under his own responsibility. the withdrawal of the product and the storage conditions (in particular, compliance with temperatures).

change control management

For products sold by VWR International, VWR International does not control or notify the customer of changes in specifications that affect the products.

still a dealcontrol changemay be agreed between VWR International and the customer under certain conditions and for certain products.

information and specifications

The information and specifications contained in the VWR International catalogs are for information only and are not binding. VWR International reserves the right to change or remove products from catalogs at any time without prior notice.


Unless otherwise indicated in writing, prices expressed in euros (€) do not include taxes or fees, and are based on the prices in force at the time of order confirmation.

Below a certain order value, the customer will be charged a flat fee for handling costs in addition to the shipping costs incurred by the order.

VWR International reserves the right to change product prices at any time without prior notice, for example, in accordance with supplier price increases, fluctuations in raw material prices or exchange rates. For certain products, such as B. precious metals, the prices are indicative and will be invoiced on the day of delivery.

VWR International does not display its public prices on its website. To view applicable pricing, each customer is requested to log in via their personalized profile or contact VWR International for a quote.

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Prices are guaranteed for the period of validity of the offer or estimate, except for precious metals, fluctuations in the prices of raw materials, exchange rates, customs duties, etc.

VWR International may charge the customer a fixed amount in connection with the increase in oil prices.

Prices apply to merchandise delivered on the ground floor, unpacked and disassembled. Any additional service related to the installation will have an additional cost.

payment conditions

Unless otherwise agreed in writing, payments are due net and without deduction 30 days after the invoice date. Any deterioration of the client's solvency may justify the requirement of guarantee, payment in cash or guarantee prior to the execution of the orders.

Payment for any installment is normally due on the due date indicated on the applicable invoice and not at the time the balance is delivered.

In the event of late payment by the date indicated on the invoice, VWR International may, without prejudice to any other action, suspend any order in progress and apply for late payment penalties at the applicable ECB semi-annual rate. in 1stEsJanuary or 1EsJuly + 10 points expired from the day after the billing date, plus compensation for collection expenses.

risk transfer

The transfer of risk takes place at the time of delivery. Unless otherwise indicated in writing, delivery will be deemed to have been made to VWR international sales outlets.

title retention clause

international vwro The beneficiaries of VWR International will retain ownership of the goods delivered to the customer until the principal price, interest and accessories have been paid in full.

In the event that an invoice is not paid before the due date, VWR International,notwithstanding an actionwithdraw from the purchase and recover the aforementioned goods in their entirety. This provision also applies to third parties who wish to seize goods supplied by VWR International.

The customer is prohibited from pledging or assigning the collateral until the purchase price has been paid in full.

In the event that the customer is the subject of a class action lawsuit or an event that makes it impossible to pay for the goods supplied by the seller and part or all of the goods have been sold by the customer to an intermediary buyer without the intermediary buyer - the purchaser of the sale price to the customer, the customer undertakes to immediately provide VWR International with all the information necessary for a possible claim of the goods by VWR International on the assertion of the price still owed by the intermediary buyer.

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Orders are not final until confirmed by VWR International. In case of cancellation of the order by the client, the expenses may be charged to him. Some orders are not cancelable (out of catalog).

VWR International recommends using numbers and designations from VWR International catalogs or quotes. In case the wording is inaccurate, VWR International will not be responsible if VWR International has to make a decision. Return costs derived from non-compliance are the responsibility of the customer.

Delivery and reception of goods.

VWR International chooses the shipping method that it considers most suitable for its client.

Products listed in the ADR (International Regulations on the Transport of Dangerous Goods) are shipped in accordance with the applicable regulations.

The customer will be charged a flat rate for heavy and bulky products or those that require special conditions of transport and packaging (for example, transport at controlled temperature), as well as for any urgent shipment. It is the customer's responsibility to ensure the dimensions of the spaces (stairs, door, room, etc.) to receive the requested equipment.

The sale of alcohol is subject to very strict regulations that the customer must adhere to. The sale of ethyl alcohol is controlled by the Customs Directorate, therefore, before each delivery, the client must send a copy of the alcohol purchase permit issued by the Customs Directorate.

The delivery times indicated in the VWR International documents (estimate, order confirmation, etc.) are for information only. If these deadlines are exceeded, no reminder fees or damages can be claimed. Delivery can only take place if the customer is in good standing with VWR International.

The customer undertakes at the time of receipt:

-check the condition and quantity of the goods received (number of packages received compared to the number of packages indicated in the transport document) open the packages, if necessary, in the presence of the carrier,

-in case of breakdowns, damaged packaging or lack of reservations in the transport document,

-Notify and send your reservations by registered letter with acknowledgment of receipt within 72 hours of receipt to the carrier in accordance with article L133-3 of the Commercial Code.

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Manifest defects must be communicated in writing within 10 business days following the arrival of the merchandise at the place of delivery, regardless of the measures that must be taken with the carrier. This claim must contain the references that appear on the invoice and the batch number of the product. If these requirements are not met, the merchandise will be considered accepted by the customer.

return of goods

Returns will not be accepted without the prior written consent of VWR International stating the terms and conditions. In this case, the products will be returned in their original packaging and postage paid to the address provided to the customer.

When returning dangerous goods, the client is obliged to comply with the applicable regulations (ADR, IMDG, IATA, etc.).

The customer will be charged a flat fee for the costs of inspection and replacement. If the returned product is unsalable, VWR International may charge the customer for the cost of destruction.

Out of stock, special or custom orders (eg subcontracting, TPP) that are not part of VWR International's standard offering will not be accepted.


Unless otherwise stated, products sold by VWR International are warranted for a period of 12 to 24 months from:

-Technical reception of installed goods,

-From the delivery date for uninstalled goods.

The guarantee covers hidden defects or design defects derived from a material or manufacturing defect that affects the products delivered and renders them useless.

This guarantee is limited to the repair of the goods in the workshops of the customer or, where appropriate, VWR International or the manufacturer. If rectification is not possible, it is limited to the replacement of non-contractual goods or goods affected by a defect.

Any guarantee is excluded in case of misuse, negligence or lack of maintenance by the client, as well as normal wear and tear of the goods or in cases of force majeure.

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The replacement of defective products or parts does not extend the above warranty period. Replacement parts are guaranteed for 3 months from the date of replacement by a person approved by VWR International. The customer is not guaranteed the availability of spare parts during a certain period of time.

In the event of a dispute, all the contested measures must be adopted within a maximum period of one year from the delivery or technical inspection of the merchandise in question.

Post-warranty maintenance: After the warranty has expired, VWR International can offer the customer a maintenance contract tailored to their needs.


VWR International is bound by a commitment of funds. Your responsibility is limited to the price obtained for the product sold, as well as the different costs caused by its replacement or repair. VWR International is not responsible for consequential damages suffered by the customer and/or third parties.

However, VWR International may be held liable if damage to third parties, property or personnel of the Client is shown to be the result of a serious and/or willful failure on the part of VWR International to provide the service covered by these Terms. and General Conditions.

The customer assumes his contractual civil liability towards VWR International.

Force Majeure

Any unforeseen and irresistible event beyond the control of the parties that prevents or reduces production and/or services will be considered a case of force majeure and will release VWR International from the delivery obligation.

Data Protection

vWR International protects the client's personal data. The client has the right to access, modify, correct and delete the personal information submitted to VWR International. The customer can exercise this right by sending a written request to VWR International.

waste management

To combat pollution and ensure regulatory compliance, VWR International recycles all of its furniture, electrical and electronic equipment, and makes financial contributions to various environmentally conscious organizations.


These General Conditions of Sale apply to sales in mainland France. If the customer intends to export the products, he undertakes to contact the export department of VWR International. Any export of VWR products must comply with applicable regulations (especially export control and compliance with anti-corruption laws) and is your own responsibility. The products we sell are packaged for shipment to France. When exporting, it is the customer's responsibility to ensure that the outer packaging that he has made complies with the regulations.

For export sales and in DOM-TOMs, prices apply ex-factory. A minimum order quantity is required. Below this amount, the customer will be charged a flat rate processing fee.

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VWR International is governed by US law.Foreign Corrupt Practices Act of 1977 ("US FCPA") and French anti-corruption law. The client agrees to comply with applicable anti-corruption laws and regulations.

Jurisdiction Clause - Applicable Law

These General Conditions of Sale are governed by French law.
The parties will seek an amicable settlement prior to any disputed action. In the event of a dispute, the courts of Créteil shall have exclusive jurisdiction, unless VWR International chooses another competent court. This clause also applies to class, joint or multiple defendants or warranty claims, without the jurisdiction clauses contained in the customer documents precluding the application of this clause.

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